Help, policies, and privacy in one place.
Find legal, privacy, data, subscription, and support guidance for cAIerra.
Policies and support
Your personal data
Download a portable JSON copy of the account and career information associated with your cAIerra account.
For security, data export is available while signed in to the app under Profile → Legal & Privacy.
Third-party AI processing
Your current permission allows relevant career data to be sent to OpenAI, cAIerra’s third-party AI API provider, only for the features you request. Withdrawing permission blocks future transfers to OpenAI until you consent again.
AI permission can be withdrawn in Profile → Legal & Privacy inside the signed-in app.
Subscription
Manage renewal through the store where you subscribed. Eligible purchases can be restored inside cAIerra with the same Apple ID or Google account.
Contact support
For account, subscription, privacy, or technical questions, email our support team.
support@caierra.appWe aim to respond within two business days.
Include the app version, iOS or Android version, and a short description. Never send a password, full payment-card details, or an unnecessary sensitive document.